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Devices not visible after migrating FortiManager VM from VMware to Hyper-V

Confirmed 7/20/2026

Problem

After migrating a FortiManager VM from VMware to Hyper-V by installing the same version and restoring a backup, Device Manager showed no devices even though License Information still showed the expected ADOMs and registered devices.

Symptoms

Devices and ADOMs are to be seen in the cli but not in the GUI. CLI commands such as diagnose dvm device list and diagnose dvm adom list confirmed that the devices and ADOMs were present.

Environment

FortiManager

FortiOS version

7.6.4

Solution

The issue was resolved by going to System Settings > ADOMs, enabling ADOMs, then logging out and back in so the correct ADOMs and devices became visible.

based on the test, the devices and ADOMs were never lost. The FortiManager database still contained them, confirmed by:

diagnose dvm device list
diagnose dvm adom list

The issue was that ADOM mode was not enabled/active in the GUI after the restore, so Device Manager did not show the expected ADOM/device structure.

Confirmed solution

GUI

Go to:

System Settings > ADOMs

Enable ADOMs, then:

Log out > Log back in

After logging back in, the ADOM selector becomes available and the correct ADOMs/devices are visible under:

Device Manager

CLI equivalent

If needed, ADOM mode can also be enabled from CLI:

config system global
    set adom-status enable
end

Then log out/in, or reboot if the GUI does not refresh correctly:

execute reboot

Key takeaway

This was not a VMware-to-Hyper-V device database loss issue. The restore succeeded, but the GUI was effectively showing the system as if ADOM mode was disabled. Since the DVM commands showed the correct inventory, no device re-add was required.

Verification

ADOMs and Devices will appear again in the GUI

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